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Terms of Service

TEXT MESSAGING SERVICE is provided by Upside Wireless Inc.

When you sign up with our Service, you automatically confirm that you accept all terms in this agreement.

DESCRIPTION OF SERVICE supplies you with a set of services that allow you to send and receive text messages to and from any network in Canada using short code 77777 for the purpose of maintaining communication among the members of affinity groups (for example your customers, fans, members of a sports team, company employees and similar). This is NOT a free service. All SMS messages (one SMS = one credit) require one credit in order to be processed. is a monthly service. Depending on your chosen plan you will receive the right to use a certain number of keywords and messages. Unused messages roll-over to the next month as long as you maintain your monthly subscription payments.

When you open a new account you are provided with a trial service that lasts for a month. During this time you can use one selected keyword of your choosing. After this period you need to select one of our available monthly plans to continue using the keyword and add more keywords (depending on the chosen plan).

When you register, we may ask you to state your address, country of residence, language of choice and some additional data about you and or you personal interests.   If you chose to register your name as part of your email address or elsewhere, you consequently agree to that your name and other information you have provided will be stored and processed in the database. 

The information that you state to us when you register must be updated, correct and complete. It is your responsibility to make sure that your information is up-to-date.

This account is supplied to you by and must not be used for criminal purposes or in a way that disturbs other users or intrudes on other persons or on their property. You are responsible for ensuring that the information you provide using our services is legal and in accordance with normal morals and the general ethics which apply on the Internet. Consequently, you are not allowed to: encourage a crime or assist anyone who encourages a crime in any way, make or distribute statements which discriminate or emphasize anyone's race, skin colour, sex, religion, ethnic origin or sexual orientation, distribute pornographic content or content which portrays gross violence, force or brutality, make or distribute statements which are offensive or insulting. If you do any of the following your account will be deleted without warning

In addition, messages cannot contain:

  • promotion of alcohol, tobacco, drugs
  • lottery
  • Emergency notifications

MANDATORY CONTENT AND PROCESSING OF MANDATORY KEYWORDS provides automated facility for your account to respond to mandatory keywords (Opt-out: STOP, END, CANCEL, QUIT and assistance: HELP, AIDE, INFO). For this facility to work, you must enter relevant content that will inform your users how to opt out from your service and how they can obtain further help. For this reason:

  1. Each message that is sent MUST contain opt-out instruction: "2 optout snd STOP"
  2. Your HELP message must provide your customer support phone number and URL of your web site where your users can receive more information about your messaging campaign
  3. When introducing users to your messaging service you must state: "Std rates apply"

SPAM will immediately terminate and delete your account if it believes that the account is being used for SPAM or unsolicited bulk messaging.

You use your account and information from the Internet entirely at your own risk. does not take responsibility for: (a) that the service will be without faults or delays, (b) any effects on your life when you use your account or download anything from the Internet or (c) for goods, services or transactions using your account.

No refunds, under any circumstances will be issued.


You can cancel your account at any time. Upon cancelation, all keywords and subscribers in the account will be deleted. Any accumulated SMS credits will also expire at the time you cancel your monthly subscription.

Your correspondence is your own private property. takes no responsibility whatsoever for the content in the correspondence of its members. Nor does it take any responsibility whatsoever for activities that may take place as a consequence of communication via !Your Company's! sites. will not read, change, destroy or forward the contents of your correspondence, unless entitled to do so by this agreement or forced to do so by law, regulation or any extraordinary circumstance. Please read more on our privacy policy.

You are responsible for your account and your password. You should therefore NEVER give your password to anyone else. If you by accident have given out your password and account name to someone else we strongly recommend you to change your account password. Do not give your account name and password to any staff members. 

CLOSURE OF SERVICE may at any time close your account if: (a) you supply misleading information at the time of registration, (b) you do not use (access) your account within a time span of 2 months, if (c) you do not follow the terms stated in this agreement, (d) the use of your account contravenes the law or the conditions in this agreement, (e) there is reasonable suspicion that a crime has been committed, (f) if you do not maintain a valid e-mail address or (g) if there is a suspicion that you used your account to send SPAM. may also limit some of the functionality available to you if you do not logon to your account for more than 15 days. also retains the right to close text messaging services at any time, temporarily or permanently, in case of force majeure, bankruptcy, liquidation or similar events.

The services are provided on an -as is- basis with no warranty implied or explicit. Short code 77777 is issued by the Canadian Wireless Telecom Association and telecom networks.

You agree to indemnify and hold, its parents, subsidiaries, affiliates, officers and employees, harmless for any claim, demand, or damage, asserted by any third party due to or arising out of your use of or conduct on the system. The Service is provided without any guarantees explicit or implied. is not responsible for direct, indirect or other damage suffered by the User or a third party as a result of using the Service, faults in the Service or interruption to or termination of the Service. is also not responsible in any way for the content or the delivery of the messages which the User has sent or received via the Services.

COPYRIGHT. This web site, the web site technology and all content from time to time displayed by on the web site (the Web site) are the property of The Web site is protected by international law and conventions for the protection of industrial and intellectual property rights. You may not, without expressed permission from, copy or to the public display the Web site or the Web site in part or parts. You also may not mirror the Web site on your home page. Your use of the Web site does not create a license or any other rights in !Your Company's! trademarks, services, copyrights, or any other intellectual property or proprietary rights.

This agreement shall be governed by and construed in accordance with laws of British Columbia, Canada. In case of a dispute, you agree to submit yourself to the jurisdiction of courts of British Columbia, Canada.

CHANGES IN THIS AGREEMENT reserves the right to alter the terms of this agreement. By continuing to use this service, you accept the new wording of the membership terms. It is therefore in your interest to keep yourself updated on the membership terms.

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